Legal information & commitments
Institutional policies for guests, visitors, employees, suppliers, and partners.
Informational document subject to legal review and updates. Last updated: June 2026.
We process personal data under the Colombian Constitution, Law 1581 of 2012, and its regulations to manage bookings, requests, events, partnerships, communications, and legal duties.
Data subjects may access, update, correct, request proof of authorization, revoke authorization where applicable, and request deletion by emailing reservas@villasdesansebastian.com.
We apply reasonable administrative and technical security measures, restrict access, and do not sell personal data.
Information may be shared with providers required for bookings, payments, messaging, hosting, or lawful authority requests, under confidentiality and purpose limitations.
The site may use local storage, technical cookies, and measurement tools to remember preferences, enable functions, and understand usage.
Visitors may manage these technologies through their browser. Disabling technical elements may affect some functions.
Rates, availability, taxes, deposits, schedules, cancellation policies, and final conditions are those communicated when each booking or proposal is confirmed.
Images and descriptions are illustrative. Special requests depend on availability, and third-party services are governed by their own terms.
We handle requests, complaints, claims, and suggestions under Law 1480 of 2011 and applicable regulations.
Email reservas@villasdesansebastian.com with your name, contact details, related booking, and a clear description.
We reject forced labor, servitude, labor exploitation, human trafficking, and every form of modern slavery throughout our operation and value chain.
We promote relationships that respect human rights and expect the same from suppliers and partners, in line with Law 985 of 2005.
We reject the sexual and commercial exploitation of children and adolescents in travel and tourism, applying zero tolerance under Laws 679 of 2001 and 1336 of 2009.
Suspected situations must be reported to the authorities. Accommodation of minors is subject to identification, relationship, and authorization requirements.
We promote efficient water and energy use, waste reduction, respect for biodiversity, Llanos culture, and local communities.
We invite guests and partners to reject trafficking in wildlife and cultural goods, protect ecosystems, consume responsibly, and support local suppliers.
Trademarks, photographs, text, designs, and other content belong to their respective owners and may not be reproduced commercially without authorization.
Interfering with site security, abusive automated extraction, and unlawful or misleading use of content are prohibited.
Our location
We are located along the Puerto López road corridor, with convenient access from Villavicencio and a direct connection for travelers arriving from Bogotá.
Take the Puerto López road from the urban area and continue to kilometer 7. Open the route for directions from your current location.
Enter Villavicencio via the Bogotá–Villavicencio road and continue toward the Puerto López exit. We recommend checking road conditions before traveling.
